Privacy policy
Last updated: 04/08/2024
This Privacy Policy describes how Dani Ledo collects, uses and discloses your personal information when you visit, use or purchase from www.daniledo.co.uk.
Please read this Privacy Policy carefully. By using and accessing this website, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access this website.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated from time to time. The revised Privacy Policy will be posted to this website and the “Last updated” date at the top of this page will be updated.
WHAT PERSONAL INFORMATION IS COLLECTED
Information collected that is submitted by you may include:
- Basic contact details including your name, address, phone number and email.
- Order information including your billing address, shipping address and payment confirmation.
- Account information including your username, password and security questions.
- Shopping information including the items you view and put in your basket.
- Customer support information including information you include in messages sent via this website.
Information collected through cookies:
Certain information about your interactions with this website is collected automatically through cookies, pixels and similar technologies. Usage data may include information about how you access and use this website and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interactions with this website.
Information obtained from third parties:
Information may be obtained through third parties, including vendors and service providers such as;
- Companies who support this website such as Shopify.
- Payment processors who collect payment information in order to process your payment.
HOW YOUR PERSONAL INFORMATION IS USED
Providing products and services:
Your personal information is used to provide you with the services necessary to carry out my contract with you. These include processing your payments, fulfilling your orders, maintaining / managing your account, arranging delivery and sending you notifications relating to your account, purchases, returns and other transactions.
Marketing and advertising:
Your personal information is used for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email and to show you advertisements for products or services.
Security and fraud prevention:
Your personal information is used to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use this website and register for an account, you are responsible for keeping your account credentials safe. It is highly recommended that you do not share your username, password or other access details with anyone else. If you believe that your account has been compromised, please contact me immediately at hello@daniledo.co.uk.
Communicating with you:
Your personal information is used to provide you with customer support and to improve my services. This is in my legitimate interests in order to be responsive to any messages received from you, to provide effective services to you, and to maintain a business relationship with you.
COOKIES
Cookies are used on this website, for specific information about the Cookies that are used relating to running this online shop through Shopify, please see https://www.shopify.com/legal/cookies. Cookies are used to power and improve my website and services (including to remember your actions and preferences), to run analytics and better understand user interaction with this website. Third parties and service providers may also be permitted to use Cookies on this website to better tailor the services, products and advertising on this website.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some features and general function to work incorrectly or no longer be available.
HOW YOUR PERSONAL INFORMATION IS DISCLOSED
In certain circumstances, your personal information may be disclosed to third parties for legitimate purposes such as:
- Third parties who may perform services on my behalf (eg. IT management or payment processing).
- Business and marketing partners, including Shopify.
- To comply with applicable legal obligations.
THIRD PARTY WEBSITES AND LINKS
This website provides links to websites operated by third parties such as Instagram and Facebook. If you follow links to sites not affiliated or controlled by me, you should review their privacy and security policies as well as their other terms and conditions.
SECURITY AND RETENTION OF YOUR INFORMATION
Please be aware that no security measures are perfect or impenetrable, and it is impossible to guarantee perfect security. In addition, any information you send, may not be secure while in transit. It is recommended that you do not use unsecure channels to communicate sensitive or confidential information.
How long your personal information is retained depends on different factors, such as whether I need the information to maintain your account, provide services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
YOUR RIGHTS AND CHOICES
Right to be informed:
You have the right to be informed about the collection and use of your data as detailed above.
Right of access:
You have the right to access and receive a copy of your personal data.
Right to rectification:
You have the right to have inaccurate personal data rectified or completed.
Right to erasure:
You have the right to have your personal data erased.
Right to restrict processing:
You have the right to request the restriction or suppression of your personal data.
Right to data portability:
You have the right to data portability which allows you to obtain and reuse your personal data for your own purposes across different services.
Right to object:
You have the right to object to the processing of your personal data in certain circumstances.
COMPLAINTS
If you have any complaints about how your personal information is processed, please contact me using the contact details provided below.
CONTACT
Should you have any questions about this Privacy Policy, or if you would like to exercise any of the rights listed above, please send an email to me (Dani) at hello@daniledo.co.uk.